Shipping policy

Last updated: 17 May 2026

Delivery Service Areas

Faful Florist provides flower delivery across Hong Kong Island, Kowloon, and the New Territories.

Delivery Rates

Hong Kong Island

  • The Peak, Shek O, Stanley: HKD $250
  • General Areas (Orders over $1,000): FREE
  • General Areas (Orders under $1,000): HKD $100

Kowloon

  • All Areas: HKD $120

New Territories

  • Remote Areas (Yuen Long, Tin Shui Wai, Tuen Mun, Sai Kung etc.): HKD $250
  • Other NT Areas: HKD $180

Outlying Islands

  • Tung Chung & Discovery Bay: HKD $250

Note: Remote villages or stair-only access may incur additional charges. Free delivery promotion applies to Hong Kong Island only.

Same-Day Delivery

We offer same-day flower delivery for orders placed early in the day. For urgent requests, please check slot availability via WhatsApp at +852 5206 8002.

Store Pick-Up

Free store pick-up is available. Select the Pick-Up option during checkout to waive all delivery fees.

Order Tracking

For delivery status updates, contact our customer service via WhatsApp (+852 5206 8002).

Questions?

If you have any questions about this policy, please contact us: